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I have lost my car keys - what should I do?

If you've lost your car keys you should notify our claims team on 03458 28 28 23.

If you have chosen Car and Key Rescue we will cover lost, damaged or stolen car keys. This cover provides up to £1,500.00 (Inc. VAT) towards lock and key replacement.

It also provides up to £40.00 (inc. VAT) per day for up to 3 days for car hire in the event that you are stranded more than 30km away from home. Alternatively, it provides reasonable public transport or taxi fares for you and up to 4 passengers.

You can check if you have Car and Key Rescue included on your policy schedule which you can view and download from your MyAXA Account.

Register your claim for lost, stolen or damaged keys.