Help center article suggestions

How do I report a claim if I am involved in an accident?

We understand that having to report a claim can be a stressful and we are here to try and make that process as easy for you as possible.

We offer a number of ways for you to report a claim.

  • You can report a claim online by simply filling out our online claims form or through your MyAXA account and a member of our team will be in contact with you at a time that best suits you.

  • You can also call our dedicated car insurance team on 03458 28 28 23 and they will be on hand to assist you throughout the claims process to make it as easy for you as possible.

  • Alternatively, you can visit your local branch, where a member of the team will be able to guide you through the claims process in person.

It is important to report a claim regardless of if there has been damage to your vehicle or not.