Home insurance - Documents

• If I buy Car or Home Insurance online, when will i get my documents?

  Your policy documents will be available once the initial payment is made and you can download them through your MyAXA account. If you haven't got an account you can easily register for MyAXA.

  You can also download your documents through express self-service, all you need is your policy number, email address and date of birth.

  Please note: You will also receive your documents in the post within 5 working days.

• Where can I find my Home Insurance documents?

  You can view and download all documentation relating to your Home Insurance in your MyAXA Account. You can also request your documents through our document request form.

• Where should I send documents relating to my claim?

  The easiest way to send us your documents is to take a photo of each, unless the orginal document is requested, and upload them through your MyAXA account.

  To register for MyAXA you'll need your policy number, email address and date of birth.

  Alternatively, you can send them as attachments by email to claims@axa.ie. Please include your claim number in the subject line of the email followed by "i" (e.g. 123456789i).

  You can also drop them into your local branch, or post them to:

  AXA Insurance dac,
  The Ewart Building,
  3 Bedford Square,
  Belfast,
  BT2 7EP