Help topics
What is car and key rescue?
Car Rescue
Car rescue will cover you when your car breaks down. We will arrange roadside assistance, towing and help you to complete the journey if the repairs cannot be completed on the same day. You can contact our 24-hour car rescue line on 03458 282 823 or 00353 1 858 3200 from ROI when outside the UK.
Car rescue is an optional extra and an additional charge will apply if you want to buy this cover. Terms and conditions apply.
Key Rescue
Key rescue provides up to £1,500.00 (inc. VAT) towards lock and key replacement (including reprogramming of alarms and immobilisers) and costs of transportation in the event of lost or stolen keys or keys broken in any lock of your car. We will also cover up to £40.00 (inc. VAT) per day for up to 3 days for car hire if you are stranded more than 20 miles away from home or alternatively we will cover reasonable public transport or taxi fares for you and up to 4 passengers.
Key rescue is an optional extra and an additional charge will apply if you want to buy this cover. Terms and conditions apply.
Your Schedule will show if you have this cover. You can view this document through your MyAXA account. To register for MyAXA, please visit here.
- I've missed a payment on my policy, what should I do?
- How do I make a payment on my policy?
- How can I check if my monthly payment has been taken out of my bank account?
- Can I get a Car Insurance quote if I don’t have a car registration number yet?
- How do I report a claim if I am involved in an accident?
- I haven't bought the car yet - can I still get a quote?
- How do I report a windscreen claim?