Car insurance - Making a change

• Can I change the car on my policy just for few days when my car is in repair?

  Yes, if your car is in for repair you can make a temporary change of car through your MyAXA account.

  If you don't have a MyAXA account you can do a temporary change of car through our express self-service. You'll need your policy number, email address and date of birth.

  You’ll receive an email and text message confirming the change has been made.

  For more help, we’ve put together this short guide on changing your car with MyAXA.

• I'm thinking of changing my car, can I get a quote?

  If you're thinking about changing your car, you can get an estimate of how much it will cost in your MyAXA account.

  If you don't have a MyAXA account, you can get an estimate to change your car through the express self-service.

  All you need is your policy number, email address and your date of birth.

  Please note: Changes to your car may affect the cost of your Car Insurance.

• My Republic of Ireland car registration is covered on my policy but I have re-registered my car in the UK - how can I change my car registration?

  To update your car registration, simply call us on 02890 020104 or drop into your your local branch.

• How can I add a driver to my Car Insurance policy?

  You can add a driver to your Car Insurance through your MyAXA account.

  If you don’t have an account you can add a driver through express self-service. You'll need your policy number, email address and date of birth.

  You'll also need personal details of the additional driver, claims experience and driving history along with the drivers permission to get a quote.

  For temporary additional drivers, give us a call on 03458 28 28 22 or drop into your local branch.

  Need help? Check out our quick guide to adding a driver to your policy

• How do I amend my car policy from a provisional to a full licence?

  To amend your policy from a provisional to a full licence, simply call us on 02890 020104 or drop into your local branch.

• How do I make a change to my car insurance policy?

  You can make most changes to your car insurance policy in your MyAXA account.

  To view a list of all the changes you can make visit manage your policy.

  To remove a driver, cancel your policy or make changes to your renewal, call us on 02890 020104 or drop into your local branch.

  Please note: Changes to your policy may affect your annual premium.

• I have a temporary car on my policy - can I extend the cover?

  You can extend or cancel your temporary cover any time through your MyAXA account.

  To register for your MyAXA account you'll need your policy number, email address and date of birth.

• I got a quote online but I would like to update it?

  You can use your quote reference to retrieve your quote and make the required changes.

  You'll be provided with the quote reference once you complete your quote online. You'll also receive the quote reference by email.

• I'm thinking of adding a driver to my Car Insurance policy, can I get a quote?

  If you’re thinking of adding a driver to your policy, you can get an estimate for an additional driver through your MyAXA account. MyAXA account.

  If you don't have a MyAXA account, you can get a quote to add a driver through the express self-service.

  You'll need your policy number, email address and date of birth.

  Please note: Changes to your policy may affect your annual premium.

• Can I cancel my policy mid term?

  You’re free to cancel your policy mid-term. Simply return your Certificate of Insurance along with a written request to:

  Postal Address:

  AXA Direct,
  Derry Contact Centre,
  Springtown Business Park,
  Derry,
  BT48 0GY.

  You can also call us on 02890 020104 or drop into your local branch.

  You’ll find more information on cancellations and related charges in your policy booklet.

• How do I add a driver temporarily to my Car Insurance policy?

  You can add a temporary driver to your policy for up to 28 days. Simply call us on 02890 020104 or drop into your local branch.

  Please note: Changes to your policy may affect your annual premium.

• How can I remove a driver from my policy?

  To remove a driver from your policy at your renewal call us on 02890 020104 or drop into your local branch.

  Please note: If you'd like to remove a driver mid-term, you'll be asked to return your insurance certificate to the address below.

  AXA Direct,
  Derry Contact Centre,
  Springtown Business Park,
  Derry,
  BT48 0GY