Please see our COVID-19 related FAQs and details of our customer service options. More information
Call us on 02890 020104   MyAXA

Where should I send my documents once I have purchased my policy?

You can forward your documents to us by:

  1. Email

    Unless an original document is requested you can send scanned documents as attachments via email to

  2. Branch

    You can bring the documents to any of our branches.

  3. Post

    Please forward the documents to:

    AXA Direct

    Derry Contact Centre

    2 Springtown Business Park


    BT48 0GY

  4. MyAXA

    You can upload the documents in your MyAXA account.

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