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My monthly payment was taken twice, what should I do?
If your payment has been taken twice, the best thing to do is contact your bank directly. This is the quickest option as payment is normally back in your account on the same day. Simply request a SEPA cancellation and the bank will refund your direct debit payment accordingly.
Alternatively, give us a call on 02890 020104 and we'll be happy to help.
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