I bought my policy a while ago and still haven’t received my annual insurance cert.

Once we receive all your documents, you’ll be able to access your insurance certificate on MyAXA. You can also request your documents by filling out a documents request form. There is a £10 administration charge for the second and each subsequent copy of insurance certificate.

If you’re not sure which documents you have to send, log into MyAXA. You can upload any outstanding documents there too.