Cooling off cancellation (new business cancellation)
If you change your mind after you take out a car, home or van insurance policy with AXA, you can cancel this policy within 14 days. This is called the “cooling off” period.
For more information please see your relevant policy booklets.
Mid-term cancellations
If you wish to cancel your policy mid- term please return your certificate of insurance with a written request to:
AXA Direct
Derry Contact Centre
2 Springtown Business Park
Derry, BT48 0GY
Alternatively you may also return your certificate to your local branch.
Terms and conditions apply, please
refer to your policy document for more information.
Renewal cancellations
If your policy renewal is due and you do not wish to continue with your cover please contact our Customer Service Centre on 02890 020104.