Freepost Bel 2531
Belfast BT1 1BR
If you cancel within the first 14 days after receiving the policy documents within the first year of insurance, we will refund your full premium, providing no claims have been made on your policy.
For more information, you may download your relevant policy booklets.
If you wish to contact us from abroad, please ring 0044 345 828 2823.
Cooling off cancellation (new business cancellation)
If you change your mind after you take out a car, home or van insurance policy with AXA, you can cancel this policy within 14 days. This is called the “cooling off” period.
For more information please see your relevant policy booklets.
If you wish to cancel your policy mid- term please return your certificate of insurance with a written request to:
Derry Contact Centre
2 Springtown Business Park
Derry, BT48 0GY
Alternatively you may also return your certificate to your local branch.
If your policy renewal is due and you do not wish to continue with your cover please contact our Customer Service Centre on 02890 020104.