What is a cooling off period?

If you cancel within the first 14 days after receiving the policy documents within the first year of insurance, we will refund your full premium, providing no claims have been made on your policy.

For more information, you may download your relevant policy booklets.

• All topics:
• Claims and emergencies
• Car insurance
• Cover
• Customer care
• Documents
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• Getting a quote
• Home insurance
• MyAXA
• Payments
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• Van insurance