How do I complain if I'm unhappy with the service provided?

We accept that things can go wrong. If you are unhappy with our service, please contact us on 02890 020104 or contact one of our local branches.

If we cannot put things right there and then, you can ring our Customer Care Team on 0800 039 1970 or send us an email.

Contact us by post:

AXA Insurance
Customer Care
Freepost Bel 2531
Belfast BT1 1BR