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Claims

Need help with an insurance claim? Our claims department are available 24 hours on 0845 828 2823

For claims

call 0845 828 2823

Get a great deal today!

If you have more than one car in your household, you could save £162* on the cost of your car insurance by moving all your car policies to AXA.

Would you like to save yourself some money AND get the benefit of a great local service?

Get a quote today and be AXA protected, for less.

Accident Forgiveness

It’s just another day and you’re driving as you do and then –bang! You’re only human. A moment’s indecision or distraction is all it takes, and there’s a claim against your policy... More

Suddenly, all those years of careful driving, to build up your no-claims-discount are history...

No. That’s not fair. And it won’t happen if you’re an AXA customer! We know these things happen so we offer stepback no-claims-discount protection as standard. Provided you have at least 3 year’s no claims discount and this is the first claim that affects your no claims discount, all is not lost.

We will still give you a valuable, no claims discount as follows;

  • If you had 3 years no claims discount, you still have 1 year
  • If you had 4 years no claims discount, you still have 2 years
  • If you had 5+ years no claims discount, you still have 4 years

Accident Forgiveness. Another reason why AXA is a brand you can trust.

9 More Reasons to Insure Your Car With Us

If these savings are not enough here are 10 more great reasons why you should insure you car with AXA today... More
  • We are the leading ‘Direct Insurer’ in Northern Ireland - insuring more drivers than any other.
  • We have 15 branches across Northern Ireland
  • All of our telephone sales & claims staff based here in Northern Ireland
  • We offer great website functionality 24/7 - allowing you to download certificates and make policy changes online
  • We offer up to 75% no claims discount for drivers who have 5 years claim free driving in their own name.
  • We offer bonus protection against fire & theft claims
  • We have 24 hour claims assistance so we are there when you need us most
  • We offer optional Open Driving so there is no need for named drivers on your policy. Open Driving option is available to policy holders 17-70 and will allow any driver between 25-70 with full licence to drive your car. An additional 10% charge will apply.
  • We reward safe young drivers with our telematics Drivesave Policy. Drivesave is a FREE app that uses sat-nav technology to record driving behavior.
  • For more benefits click here.

Comprehensive Cover

  • Damage to your car and its accessories caused by accident, fire and theft
  • Injury to other people
  • Damage to other people’s property
  • Windscreen/Glass breakage
  • Courtesy car if your vehicle involved in an accident and you use an AXA Direct approved repairer

Third Party fire & theft

  • Injury to other people
  • Damage to other people’s property
  • Damage to your car or accessories caused by fire or theft


A lot more cover for a little more money

For complete peace of mind why not add these optional extras to your car insurance policy. And if you ever claim under them, your no claims discount won’t be affected!

Find out more about or range of car insurance extras

Terms & Conditions

*Savings based on a 35 yr old architect living in Lisburn. Partner aged 33.2012 VW Passat, 2010 Peugeot 207. Comprehensive on all vehicles. Full licences. Claims free for 6 years.

New/Existing customers buying additional policies. Terms & Conditions apply. Minimum premium £225.81 applies.

Discounts applied to each new car policy bought over 12 months. Premiums correct as of 12th August 2014.

Making a claim?
Need help with an insurance claim?
Our claims department are available 24 hours on 0845 828 2823